Last updated: January 2026
QuickHold Portable Toilets & Dumpsters ("QuickHold," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you when you use our website at quickholdrentals.com or our rental services.
1. Information We Collect
1.1 Information you give us
When you request a quote, place a rental order, or contact us through the website, by phone, or by email, you may give us information such as your name, business name, billing and service address, phone number, email address, ZIP code, and details about your project (project type, dates, unit count, special requirements).
1.2 Information collected automatically
When you visit our website, we and our service providers may automatically collect technical information including your IP address, browser type and version, device type, operating system, the pages you view, the time and date of your visit, the referring URL, and information collected through cookies, web beacons, and similar technologies.
1.3 Payment information
If you make a payment, our payment processor collects and stores your payment card details. We do not store full payment card numbers on our servers.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing, scheduling, and servicing your rental order
- Responding to quote requests, customer service inquiries, and emails
- Processing payments and managing accounts
- Sending operational messages (delivery confirmations, service notices, invoices)
- Improving our website, services, and customer experience
- Detecting and preventing fraud, abuse, and security incidents
- Complying with legal obligations
- With your consent, sending occasional marketing communications about new services or coverage areas
3. How We Share Your Information
We do not sell your personal information. We share information only as follows:
- Service providers: Vendors that help us operate the business (payment processors, hosting providers, dispatch software, email services). They are bound by contractual confidentiality obligations.
- Local operators: When your rental is dispatched from a local yard, we share what's needed to complete delivery and service.
- Legal requirements: When we are required by law, subpoena, court order, or government request, or when necessary to protect rights, safety, or property.
- Business transfers: In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, measure site performance, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Data Retention
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Customer records are typically retained for seven years after the last transaction for tax and accounting purposes.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, misuse, and unauthorized access. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Depending on your state or country of residence, you may have rights to access, correct, delete, or restrict our use of your personal information. To exercise these rights, contact us at info@quickholdrentals.com. We will verify your identity before responding.
You can opt out of marketing emails at any time using the unsubscribe link in each message. Opting out of marketing does not stop operational messages related to your rentals.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our website may link to third-party sites we do not control. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, the right to opt out of any sale of personal information (we do not sell personal information), and the right not to be discriminated against for exercising these rights.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Material changes will be communicated by additional notice where appropriate.
12. Contact Us
If you have questions about this Privacy Policy or our handling of your information, contact us at:
QuickHold Portable Toilets & Dumpsters
Email: info@quickholdrentals.com
Toll-free: (833) 652-7865